Returns & Refund Policy

►Accept returns,exchanges and cancellations
We provide return and exchange service.Please contact us within 30 days of delivery.

And if you want to cancel the order,please cancel the order within 24 hours of purchase.

►Returns and exchange details
Contact us within: 30 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

If you don't contact me within 30 days,unfortunately,we can’t offer you a refund or exchange.

Once your return is received and inspected,we will send you an email to inform you that we have received your returned item.

We will also inform you of the approval or rejection of your refund.It takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

►Return address and contact email
Return address: Please contact us about return address.
Contact email: bridalvenus@outlook.com

Please keep the integrity of the product and return it to the following address.

And please contact me if you have any problems with your order.

►Can't be returned or exchanged items
Because of the nature of these items,unless they arrive damaged or defective, I can't accept returns for:
1.Custom or personalized orders.
2.Book with obvious signs of use.
3.Downloadable software products.
4.Intimate or sanitary goods,hazardous materials,or flammable liquids or gases.
5.Perishable goods such as food,flowers,newspapers,or magazines cannot be returned.
6.CD,DVD,VHS tape,software,video game,cassette tape,or vinyl record that has been opened.

►Conditions of return
To be eligible for a return,your item must be unused and in the same condition that you received it.It must also be in the original packaging.

Buyers are responsible for return shipping costs and service charge.If the item is not returned in its original condition,the buyer is responsible for any loss in value.