Product information
About Bridalvenus
Founded in 2015, Bridalvenus is the epitome of bespoke bridal elegance. For over eight years, we've meticulously crafted unparalleled bridal gowns, bridesmaid attire, and artisanal wedding accessories.
Our collections, while diverse, harmonize in their singular elegance. At Bridalvenus, every woman gracefully transitions from a fashion icon to the radiant bride of the moment
In the world of wedding dresses, Bridalvenus is recognized as a symbol of bridal elegance and sophistication. As an independent fashion brand, our journey began with a vision to redefine the bridal gown.
We have our own design team and factory. Here, skilled artisans breathe life into our vision, ensuring that each piece is of unparalleled quality and sophistication.
Our collection includes not only bridal gowns, but also bridesmaid dresses and guest wear. Each gown is a testament to our commitment to elegance and individuality.
From delicate bracelets to ethereal veils and shawls, we present an elaborate collection of wedding accessories. Each piece is carefully crafted to not only complement our gowns, but also to express your own personality.
At Bridalvenus, we believe in the transformative power of fashion. Whether she's the belle of the ball or a radiant bride, every woman deserves to shine in her own unique way.
We provide return and exchange service.Please contact us within 30 days of delivery.
And if you want to cancel the order,please cancel the order within 24 hours of purchase.
►Returns and exchange details
Contact us within: 30 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
If you don't contact me within 30 days,unfortunately,we can’t offer you a refund or exchange.
Once your return is received and inspected,we will send you an email to inform you that we have received your returned item.
We will also inform you of the approval or rejection of your refund.It takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
►Return address and contact email
Return address: Please contact us about return address.
Contact email: bridalvenus@outlook.com
Please keep the integrity of the product and return it to the following address.
And please contact me if you have any problems with your order.
►Can't be returned or exchanged items
Because of the nature of these items,unless they arrive damaged or defective, I can't accept returns for:
1.Custom or personalized orders.
2.Book with obvious signs of use.
3.Downloadable software products.
4.Intimate or sanitary goods,hazardous materials,or flammable liquids or gases.
5.Perishable goods such as food,flowers,newspapers,or magazines cannot be returned.
6.CD,DVD,VHS tape,software,video game,cassette tape,or vinyl record that has been opened.
►Conditions of return
To be eligible for a return,your item must be unused and in the same condition that you received it.It must also be in the original packaging.
Buyers are responsible for return shipping costs and service charge.If the item is not returned in its original condition,the buyer is responsible for any loss in value.
Hit us up with any comments or suggestions to help us improve to serve you better! We're always happy to help!
►CHAT WITH US
EMAIL: serve@bridalvenus.com
(Click and send a message to us, we will get back to you within 24 hours.)
Company Address:First Floor NO.120 Building First Industrial LiantangLuohu DistrictShenzhen Guangdong
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